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These legal terms set out how 17jl site operates your account, handles the data tied to it and defines what falls within our policy scope. Access to our platform depends on local law and is available only where local regulations permit.
Our legal policy describes the terms under which your account exists on this platform and how we manage the information connected to it. When you create an account, you enter into an agreement with us that is governed by the laws of the jurisdiction where access is permitted — availability depends on local law and eligible regions at the time of registration. Transactions you complete through GCash or PESONet within your account wallet are subject to both this policy and the terms of those payment services. We do not override the rails' own conditions; we operate alongside them. Your account records — deposit history, session data and any correspondence with our support team — are retained in line with the retention schedule described in the trust section below. Where a clause in this document conflicts with a specific notice shown to you inside your account dashboard, the account-level notice takes precedence for that specific action. We update this policy when our obligations change; the current version is always the one displayed here, not a cached copy. If you need to know whether a change affects your existing account, the clearest path is to check the notice pinned in your account settings after login, or to contact our support channel directly.
Transactions via GCash fall under both our account policy and GCash's own service conditions. Both apply simultaneously.
PESONet transfers into your wallet are processed under the standard PESONet interbank rules alongside our transaction records policy.
The active version of any policy notice that affects your account is always shown in your account dashboard after login — not held in email only.
Not every activity connected to your time on this platform falls under the same policy clause. This section draws the line clearly so you know where our obligations apply and where a third-party condition takes over.
Login credentials, session management and account status changes are fully within this policy. We govern how access is granted, suspended or closed, and you can request a review of any access decision through our support channel.
Deposits and withdrawals processed through GCash or PESONet are within our policy for record-keeping purposes. The payment rail's own terms apply to the transfer itself; our policy covers how we store and display that transaction in your wallet.
Game titles available in our lobby — including content from studios such as Spadegaming, PG Soft and Pragmatic Play — are covered by our content and fair-use terms. We publish what the game or studio exposes; we do not alter game mechanics or results.
External links, payment processors outside our verified rails and any service not operated by us are outside the scope of this policy. We recommend you check the terms of any third-party service before sharing data with it.
This policy is not only a set of our obligations — it also defines what you can do. You have the right to review the data we hold on your account, to ask us to correct inaccurate records and to raise a formal question about how we have handled your information. Each of these actions has a clear path: account settings show the data fields tied to your profile, and our support channel handles correction requests and formal inquiries. If you believe a record in your wallet history — such as a GCash deposit amount or a session timestamp — is wrong, raise it with support and we will check it against our logs. We do not require a lawyer or a formal document to begin that process. We aim to respond to data-review requests within the timeframe shown in our active policy notice, which you can find in your account dashboard after login.
Log into your account and open the transaction or session history section. The data we hold on your account activity is displayed there directly.
If a name, contact detail or payment record tied to your account is wrong, submit a correction request through our support channel with the accurate information.
Any question about how we apply this policy to your account can be sent to our support team. We treat policy questions the same as account queries — no separate formal process.
You may request account closure at any time through your account settings or via support. We confirm closure in writing and retain only the records required by our retention schedule.
Policy questions, data review requests and formal inquiries each have a dedicated path so your message reaches the right team without delay. Use the channel that fits the nature of your question.
Open the chat widget from any page inside your account to raise a policy question in real time. The support team handles data and legal inquiries through the same channel as account help.
For written records of a formal policy question or a data-review request, use the email address shown on our contact page. Email creates a timestamped thread you can refer back to.
Minor corrections to your profile data — contact details, display name, linked payment method — can be initiated directly from the settings panel inside your logged-in account without contacting support.
Transparency about data handling is part of how 17jl site maintains a workable account relationship with you. This section describes what we do with the information your account generates, not what we intend to do in abstract.
We collect account registration details, session activity and transaction records. We use this data to operate your account and meet our obligations under applicable law. We do not sell your personal information to third parties.
Our platform uses cookies to keep your session active, remember your login state and load your account wallet accurately. You can manage cookie preferences through your browser settings; some features require session cookies to function.
Your account credentials are stored using standard encryption. We prompt you to verify your identity when we detect unusual login patterns. The verification steps and thresholds are shown in your account security settings after login.
We keep account and transaction records for the period required by the laws of the jurisdiction where your account operates. After that period, records are deleted or anonymised. The current retention schedule is in your account policy notice.
These are the questions we receive most often about how our legal terms apply to your account. Each answer points to a specific path inside or outside your account where you can take the next step.
Our policy covers how we record and display your GCash deposits in your account wallet. The transfer itself is also subject to GCash's own service terms. Both sets of conditions apply at the same time; they do not cancel each other out.
Log into your account and check the profile and transaction history sections — most account-level data is visible there directly. For a broader data review, contact our support team through live chat or email and we will confirm what records exist.
Yes. If a deposit amount, withdrawal record or session timestamp looks wrong, raise it with our support team. We check it against our transaction logs and confirm the outcome in writing. There is no formal document required to start that process.
Access depends on local law and is available only in regions where local regulations permit it. We do not claim a specific licence in this document; check the notice shown during account registration for the eligibility conditions that applied when you signed up.
The version shown on this page is the current one. If a specific notice in your account dashboard differs from what is here for a particular action — for example, a data-retention period tied to your account type — the account-level notice takes precedence for that action.
Request account closure through your account settings or via the support channel. We confirm closure and retain only the records required by the applicable retention schedule in your jurisdiction. After that period, data is deleted or anonymised as described in the trust section above.